To raise a new request for Fenwick Apps, you have several options.
When requesting support, please provide your Account No. (available in the Fenwick Gold Subscriptions page). This will help guide your request to the right place.
All of our apps have a rich library of documentation. We recommend you review the pages for your app first to see if your question has already been answered.
1. Send an email to the following address
You can also raise a request from within Business Central by clicking Email Support from the Gold Subscriptions page.
2. Leave us a message
Press the Support button on the bottom of this page to leave us a message.
3. Give us a call
Alternatively, if you'd like to speak with our support team, you can call us on +61 3 9695 3333.
Our support team is available from Monday to Friday, 9am to 5pm, AEST.
If you're using an app offered via AppSource, please submit a request using one of our support options above and we'll get back to you within 1-2 business days.