Adding new users to the support portal

To allow a new user to create requests, simply ask the new user to email their support request to support@fenwick.com.au.

This will automatically create a ticket and set them up as a user.

Using the Web Portal

After creating their account (above), the new user can login with the email they sent the support request from:

1. Visit https://support.fenwick.com.au/
2. Click Sign In on the top left
3. Follow the prompts to Sign In, or Create Account.